Client satisfaction survey
0.00%
of clients would recommend TNS Financial Services
Based on our most recent client satisfaction survey
Results you can trust
Every year we ask our clients to tell us honestly how we are doing. These are not cherry-picked responses. They represent the full picture from clients across Lincolnshire and beyond who took part in our most recent survey.
The results speak for themselves. But we don't just publish them and move on. We use them to keep improving, so every client continues to get the best possible experience.
30+
years serving Lincolnshire
The full results
Six areas. Six near-perfect scores. Here's how our clients rated us across every part of the service.
believe working with us has helped or will help them achieve their financial goals
would recommend us to their friends, family or colleagues
were satisfied that we understood their financial needs and life objectives
were satisfied with the speed of response from their adviser
were satisfied with the speed of response from our support team
were satisfied with the content of their review meetings
In their own words
Numbers tell one story. Here's what clients actually say when we ask them about working with TNS.
"David helped us look at each pension, helped us find them when we were struggling and showed us what each one was worth. He is always at the end of the phone and always keeping us updated."
Verified client
Reviewed David Pratt on VouchedFor
"Leo's knowledge has been invaluable, helping us plan for retirement, always willing to help with advice and to look into things. Leo is very knowledgeable and professional, making sure you understand everything."
Verified client
Reviewed Leo Neal on VouchedFor
"Nicola advised my wife and me individually and us together particularly in terms of financial planning and inheritance. Our funds are healthy and we are optimising growth and tax."
Verified client
Reviewed Nicola Fort on VouchedFor
"TNS were recommended by my retiring Financial Adviser and Sam has been personable and super efficient from the start. Good communication, professional advice and ongoing support. Not at all pushy and offers sound advice. Highly recommend."
Verified client
Reviewed Sam Duff on Google
"Have been with TNS for years. Very professional and tailored approach. Highly recommend. Great work Nigel, Oliver and the team"
Verified client
Reviewed Nigel and Oliver Skinner on Google
"Leon has only been my Advisor for 16 months ,but I am very pleased with the level of service and advice he has provided . His polite manner,knowledge ,and willingness to both listen and give sound advice are well received by myself"
Verified client
Reviewed Leon Pycock on Google
Why this matters to us
We are proud of these results, but we know that high scores in a survey only mean something if the experience behind them is real. These numbers reflect thousands of individual interactions: phone calls answered, questions explained, plans built and reviewed, and clients who feel genuinely supported.
Our commitment is simple: to give every client the same quality of advice and service, every time. Not just when things are going well, but when markets are uncertain, circumstances change, and clear guidance matters most.
Survey summary
Goal confidence
Would recommend
Needs understood
Adviser response
Team response
Review meetings
See for yourself
The best measure of how good an adviser is what their clients say. Get in touch and find out what working with TNS is really like.